Most of us don’t realize all that is involved in the delivering furniture over long distances and having it arrive in perfect condition. I decided to call Rick, the general manager of one of the two home delivery companies we use at Casco Bay Furniture.
John can you tell me how you started building custom made furniture?
Well Richard I started 44 years ago I think it was in 1972. My wife Penny and I opened a shop in Southern California. I was always an Artisan at heart. Before long I started making hand carved mirrors and folk art. With the encouragement of family and friends I began to enter my work in local art shows and before I knew I was traveling the country with my creations. I was fortunate enough to win many awards at these shows.
I’ve been noticing lately when I wake up I’ve been feeling kind of tired, my back aches and I don’t seem to have the bounce in my step that I used to. The Wife says I often wake her up with my tossing and turning. It occurred to me that perhaps it was my mattress and decided to have a look. What I saw when I removed the sheets and mattress pad was a 20-year-old mattress that looked like the Grand Canyon. At Casco Bay Furniture, we don’t sell bedding, so the Wife and I set out to buy a new bed.
My name is Richard and I handle the delivery part of the business for Casco Bay Furniture. Four years ago, I had a full head of dark brown hair. Now I’m all gray…like all the presidents (Clinton, Bush, Obama).
As any online furniture retailer will tell you, the biggest problem in this business is shipping your product quickly and free of damage. Every online furniture retailer is part of the global supply chain. We all do the best we can, but at Casco Bay Furniture we don’t own the delivery companies and we can’t control the delivery time
At Casco Bay Furniture we recently had a customer call us. Their new leather sofas had just been delivered and they were afraid to uncover it because of their cat.
I had a chuckle, but I do understand the dilemma, as I also have a cat. The cat’s name is Max and he’s a tuxedo cat. My wife and daughter love that cat. I would say on average the cat gets about a hundred kisses a day (and yes, I do get jealous!) His blankets are fluffed, his food is carefully selected, and he is constantly entertained by an array of toys and distractions.
Do you have a favorite leather chair that’s been part of the family for many years that needs some TLC, or a leather sofa that met with an unfortunate accident, or damaged from an exuberant family pet? I talked to Sharon Brown, the owner and sole operator of The Leather Doctor located in Southern California. At Casco Bay Furniture we think Sharon is one of the best leather tech’s in the country.
There is some controversy about furniture protection as they can be costly. Some people say they are great and some people say they are a waste of money. Which is it? Casco Bay Furniture Review decided to have a look at this topic.
